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Taking Care of the Wendy’s Team

Wendy’s has employee benefits and offerings that set our Company employees up for success and make Wendy’s a great place to work

Benefits and compensation

Benefits and compensation

Wendy’s regularly adjusts compensation and benchmarks our benefit program offerings to help us keep pace with industry standards at all Company employee levels and in compliance with federal, state/provincial and local regulations. In addition to medical, dental and vision, our benefits include flexible work options, time away from work, recognition programs and more. Consistent with our policies and values, the Company is committed to an equitable approach to our pay practices. 

Talent development

Talent development

There are a variety of resources available based on an employee's role to help support opportunities for growth and advancement:

  • For Company employees, we leverage annual processes that support performance planning, professional development planning and a broad review of talent development throughout the Company. These resources are designed to help each employee feel motivated and encourage development of new skills and abilities, which can benefit them both personally and professionally.  ​
  • To help support Wendy's team members, Wendy’s offers robust training in a variety of areas, ranging from teaching the core and limited-time-only menu items to programs focused on leadership and development. Wendy’s also offers a variety of resources for Company managers looking to invest in their own personal and professional development. Training opportunities include virtual and in-person courses facilitated by Wendy’s to third-party industry conferences and trainings.  ​
  • Our mentorship program is designed to foster relationships throughout the Company, and with each mentor-mentee pairing, employees share valuable insights, knowledge and support to develop mentees as the next generation of leaders.  ​
  • Through the WeLEAD program, Wendy’s offers Company employees from the Restaurant Support Center, restaurant leadership and field teams a customized learning experience based on their interests and Wendy’s five Leadership Success Factors: Inclusive Mindset, Develops Self and Others, People Effectiveness, Business-Focused and Results-Driven. The program readies participants who are nominated by their functional leadership teams to make an impact in their roles, rooted in Wendy’s “people-first” business approach.
Workplace well-being

Workplace well-being

We are committed to providing our employees with safe and comfortable work environments and offering resources that our employees can use to help promote their well-being. We also remain committed to supporting the well-being of each other, our customers and our workplaces. We demonstrate our high standards of quality and cleanliness at our restaurants through processes like reviewing cleaning procedures, maintaining an adequate supply of cleaning products and conducting our annual food safety recertification for our restaurant crew and managers. We also offer several benefits to support the health and well-being of our employees, including our employee assistance program (EAP) and paid sick time for Company employees at all levels within our restaurants.

Promoting a culture of people safety

Promoting a culture of people safety

Wendy’s is committed to doing our part to help support safe working environments for our Company employees, which also helps us support the safety and comfort of our customers. Promoting a culture of people safety is supported through our focus on safety awareness, training and education, responsibility and accountability, and accident and injury prevention.

 

Our environmental, health and safety (EHS) strategy demonstrates a continuous improvement mindset, leveraging industry data and leadership support to continue to grow the capabilities of our EHS teams and evolve our communication, training, and controls with a goal of reinforcing safety habits and promoting a culture of people safety, which in turn helps us to prevent accidents and injuries in our restaurants where possible. Our EHS strategy is embedded in our business operations, and our EHS teams regularly engage with our restaurant support center employees, field-based leaders and restaurant crew members to administer mandatory people safety audits, safety meetings, restaurant inspections and root cause analysis investigations, which are designed to deliver actionable insights to enhance our accident and injury prevention tactics. Our EHS teams also work closely with our global development team to ensure that people safety is incorporated into the design of our restaurants.

 

Our EHS management systems promote proactive risk identification and mitigation and are influenced by frameworks such as the International Organization for Standardization (ISO 45001:2018), Occupational Safety and Health Administration (OSHA) and American National Standards Institute (ANSI). People safety expectations, including our focus on accident and injury prevention, are also reflected in Wendy's Code of Business Conduct and Ethics, Operations Standards Manual and Safety Reference Guide, as a means of shaping our culture, protecting our employees and conveying the priority the Company places on creating and maintaining safe working environments and restaurant experiences for our employees and customers.

Engagement and culture

Engagement and culture

We partner annually with a third party to administer our Voice of Wendy’s (VOW) employee engagement survey for all Company employees, and also invite franchisees to engage in the survey for their own organization. Engagement scores have consistently outperformed industry benchmarks.

 

As Wendy’s continues our journey, we are proud of the progress we have made to create an environment where all employees feel included and engaged. To support this inclusive culture, we focus on education, training, recruitment, hiring, talent development and retention.

 

View our latest Corporate Responsibility Report to see our progress or visit our careers page to explore joining our team.

Wendy’s People Helping Wendy's People

WeCare

Wendy’s established WeCare in 2017 to provide short-term financial assistance to members of the Wendy’s System who have been negatively affected by federal or state/provincial declared natural disasters and emergencies in the U.S., U.S. Territories and Canada.  Since its inception, WeCare has helped hundreds of Company and franchise employees gain access to clean water, meals or clothing, finding a safe place to stay or repairing their homes. This program is administered by a third-party organization, but is entirely funded by The Wendy’s Company, franchise organizations, employees and others affiliated with Wendy’s.

View our latest Corporate Responsibility Report to see the impact WeCare is making or visit wendyswecarefund.com to make a tax-deductible donation to WeCare today.

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