Wendy's Rewards™
The only thing better than eating Wendy’s, is earning more Wendy’s while you eat. And that, friends, is what Wendy’s Rewards is all about. Sign up today and make eating at your favorite restaurant even better.
Pretty great first step, huh? The entire menu is up for grabs, too. Whatever food you order directly through the Wendy’s app, Wendy's website or at a restaurant counts*.
What doesn’t count, are gift cards. They’re not food. Even if you eat gift cards for sustenance, you won’t be rewarded for that. We do not condone eating gift cards.
For every $1 you spend, you earn 10 points. Your points are added to your account in one of 2 ways.
- If you place a pickup or delivery order with the Wendy’s app or website, you’re good. Your Rewards points will be added automatically.
- Or you can scan the QR code in your Wendy’s App at the counter or pickup window when you place an order.
Oh, and there may be opportunities to earn bonus points from time to time.
Now this is the best part. When you earn enough points, you can trade them for some of your favorite menu items in the Rewards Store.
We keep the options updated, too, because we’re all about keeping things fresh.
To receive your points, send an email to PointsRequest@wendys.com to request that your points be added to your Rewards account. Include a picture of your receipt and the email address associated with your account.
FAQ
How do I join Wendy’s Rewards program?
Easily. Just create a MyWendy’s account online or in our app. If you already have a My Wendy’s account, you’re good to go. You’ve been automatically enrolled and will begin earning points on your next purchase when you place an order in the Wendy’s app or scan your QR code at the counter or pickup window.
What happened to mobile offers?
Mobile offers now live under Rewards. You can toggle between the Rewards Store and Offers to browse.
You can redeem an offer by adding it to your mobile order, or by loading it to your QR Code and scanning the code at the counter or pickup window.
Can I earn points if I order in-restaurant or through the drive thru?
Yep. Just scan your QR code at the counter or pickup window before you pay for your order.
Will I earn points for delivery orders?
If you place the delivery order through the Wendy’s app or website you will — minus any taxes, fees, and tips, of course.
Pro-tip: You can apply rewards and/or mobile offers to delivery orders placed through the Wendy’s app or website, too! You just don’t get points on the amount discounted.
BTW, if you order Wendy’s through DoorDash or Grubhub, Postmates, Uber Eats, or any other third-party delivery service, you don’t earn points. As of now, anyway. That could change in the future, though.
Can I earn points if I use a Wendy’s gift card?
You will earn points on orders paid for with a Wendy’s gift card, as long as you scan your QR code at the counter or pickup window. But you will not earn points when you buy a Wendy’s gift card itself. Make sense?
Can I still earn points while redeeming a reward or mobile offer?
Sure can. You won’t earn points on the amount discounted from the reward and/or offer, but you will earn points on the balance of your order – minus any taxes, fees, and tips.
Can you add Wendy's rewards from a receipt?
You can submit your receipt to the email address - PointsRequest@wendys.com. And see the instructions at wendys.com/rewards.
How long does it take points to appear in my account?
Points should appear within two hours of your purchase. Only points that display in your account balance are available to use in the Rewards Store. If you aren’t seeing points for your recent transaction, you can submit receipt to the email address - PointsRequest@wendys.com within 24 hours of your purchase.
What if I forget to scan my QR code at the restaurant?
You can submit your receipt to the email address - PointsRequest@wendys.com. And see the instructions at wendys.com/rewards.
How do I earn points?
You’ll earn 10 points for every $1 you spend on food when you place an order in the Wendy’s app, Wendy's online or scan your QR code at the counter or pickup window.
You have to literally purchase an item from Wendy’s to earn points. Redeemed offers/rewards, discounts from coupons, taxes, fees or tips, or orders placed in third party delivery apps do not earn points.
There are also opportunities to earn bonus points on certain items and to complete challenges and a bunch of other fun stuff so check the app frequently for updates.
How do you redeem rewards points?
Browse the Rewards Store and trade your points for anything you like. Then add your reward to your mobile order or load it to your Rewards Card and scan the QR code at the counter or pickup window.
Can I use multiple Rewards in one order?
Not exactly. You can use one reward and one offer per order.
What types of rewards are currently available to claim?
All kinds of stuff. Mainly food, but we’re always changing what’s out there. Here’s a sample of what’s available right now:
Points
Reward Options
200
Small Frosty®
200
4pc Chicken Nuggets
200
Small Breakfast Potatoes
200
Small Fry
250
Crispy Chicken Sandwich
300
Small Chili
300
Jr. Bacon Cheeseburger
300
6-piece Nuggets
300
Large Breakfast Potatoes
350
Double Stack
400
Large Fries
400
Bacon/Sausage, Egg & Cheese Biscuit
450
Kids Meal
450
Bacon/Sausage, Egg & Swiss Croissant
500
Breakfast Baconator
500
Maple Bacon Chicken Croissant
500
10-piece Nuggets
600
Dave’s Single® Cheeseburger
600
Classic or Spicy Chicken Sandwich
700
Dave's Double Cheeseburger
700
Son of Baconator®
800
Baconator®
800
One-Size Salad
Do points expire?
They do. Points expire 365 days from the day they were earned.
When you redeem your points for a reward, your oldest points are automatically used first.
Do rewards expire?
They do. Rewards expire 30 days from the day they were claimed, unless otherwise noted in the reward.
Who can I contact if I have additional questions or comments about Wendy's Rewards?
Our Customer Care team is here to help Monday through Saturday from 8:00am – 12:00am EST, so reach out by chat, email or call if you need anything!
Do I have to use Wendy’s app for rewards?
To earn rewards, you can place orders either on the Wendy’s app or at order.wendys.com. These orders can be delivered or picked up at the restaurant.
For in-person orders, you can use the Wendy’s app to scan your digital rewards card to redeem rewards or digital offers and to earn rewards. Make sure to add any rewards or offers to your digital rewards card before scanning it.
Where's the fine print?
To see all the stuff our lawyers want you to know about Wendy's Rewards™, check the Terms & Conditions.